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  • All bagels are not created equal. I was craving for a bagel this morning before my 1.5 hour meeting. Went to BKB for a bagel and side of bacon. When we arrived there were 3 customers, not including us. I ordered a plain bagel with creme cheese on the side and a side of bacon. Simple right? The order took about 15 minutes, not exaggerating. One of the waitresses heard us talking about how long it was taking. She went to check on the order. She came back with the order. I didn't check it, it was a simple order - bagel and bacon. Walked back to my office, my meeting starts in 15 minutes and the bagel is BURNT! I mean BLACK with the burnt smell. This bagel went thru 2 employees - the chef/cook and the waitress. Neither looked at this bagel and thought, this can't go to a customer. I wouldn't have eaten it if I had cooked it at home. I would have thrown it out. Don't know if I can post pics here, but I will post a pic on my FB page. After I returned the bagel. The waitress simply said "Oh, let me get you another one". This time I asked for the ba gel not to be toasted. Since I had 7 minutes before my meeting was starting. Rushed back to my office, with my untoasted bagel. The bagel was a little stale. I ate half and just simply threw the other half away. The bacon was good, hence the 1 str. My co-workers like BKB. I'm not impressed with a place that can't properly prepare a simple bagel.
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