My home warranty company (HSA) sent them to repair a gas leak. I found the service tech to be unhelpful and rude. He told me he couldn't fix it and to call the gas company back.
When I called SW Gas, they suggested I use someone on their approved vendor list. I reached 5 Star Home Services, Inc. who responded quickly and fixed the problem for the same price A & R Complete Service charged for the worthless visit. (See my 5 Star Home Services review.)