To follow up on Eric's lengthy sales pitch. Yelp is not a pile on site unless you are serving up really poor products and you are unwilling to admit it to yourself. I would do this. I would stop what you are doing look around and look at all the negative comments and try to fix them. They all can't be wrong. I wrote the review while I sat at Farmers BBQ so I was not aware of the other bad reviews until I posted mine so don't imply I am some mindless web person who reads and repeats. You on the other hand never have any excuse for your place other than to say you are sorry and the reviewer must be wrong because of the reasons in your head that to you make you a good place to eat.
1. You have too many sauces!
2. Your food is cold!
3. Your food lacked passion
4. Your Staff looks bored and does not care.
5. Eric, you looked out of it in the middle of a very small lunch rush. Unorganized.
6. You store is a mess with all the stickers and other crap you have going on. Focus on BBQ and a few sauces...then the preparation
I love it when owners of bad restaurants get on yelp and blame yelp for the problems. No sir the problem is you. The problem is your store and your food. Own it and improve it. Your regulars are those people who might not know what good service and good BBQ looks like.
Just because the health inspector eats at you place does not mean anything. It only points out the uselessness of the health inspector. Are you also implying that the other restaurants do bribe the health inspectors but you don't? Your endless rants about how you don't suck are pointless. They all say the same thing, yet people keep posting 1 and 2 star reviews. So obviously you are not doing anything to improve the place.