I think that even giving this location 1 star is being generous. Being a first time parent, I appreciate all the customer service I can get. I've gone into this store several times, unfortunately due to necessity, but there were 2 crucial trips there where I received ZERO service.
First crucial visit was to shop for car seats, no help, no acknowledgement.
Second visit to look at pack n play's was on a weeknight where service was slow. Barely any customers, but several employees on the floor. We asked for help twice with absolutely no success.
I'd much rather drive my ass to Brookfield, WI and visit Buy Buy Baby.
Get this store under new management please.