Three issues:
1. I came on $5 friday, knowjng my smoothie qualifies the guy who made my smoothie didnt tell me for the $4.99 i paid, with 1 cent more i can upgrade to 32oz with the deal.
2. There were extra smoothie, rather than giving it to me in a sample cup the guy decided to throw it away. So wasteful and so much missed loyalty points!
3. I asked what the mangoteen tasted like, the guy said it's some south american tropical fruit, one of his favorite. He said you dont know unless you try. Ok, i asked you what it tasted like not if it's your favorite.
They need to staff this store with more knowledgeable staff, who are more customer centric and can actually help promote the SK brand and drive sales. I understand you probably get high schoolers who come work afterschool, nothing against that, but needs better training. Especially id it's only 1 person working there at any giving time, that one person manning the store needs to be competent.