I have a huge issue with this company my wife and I have been telling our pest guy for months that we have a bee problem/possible hive in our backyard behind our oleander bush. I am at work most days when these guys show up and they continue to make my wife feel crazy like there is no bee problem. Now they want to charge us $300.00 to take care of a problem that has grown really bad because of their incompetence to listen to us when we presented the problem almost a year ago. I do not recommend this company for their incompetence will cost you money that is not well spent. In talking with our normal guy that shows up when they finally evaluated the problem which was Thursday 4/2/2018 you would think these guys are hired off the street with no training and no knowledge of their profession. I am extremely pissed off that they took advantage of my wife as she is always nice to Truforce rep that shows up and then gets treated like she is stupid and doesn't know what she is talking about from the representative as he doesn't know what he is doing. I feel this company is a bunch of crooks who take advantage of a womans kindness and their bank account. This by all means is no way to run a reputable business. Own up to the fact we brought this situation up to you months ago and take responsibility for no listening and make it right. Before this turn of events I would have given this company at least 4 stars but their lack of being professional and owning up to their own stupidity is why this company get 1 star. By the way here is a detailed break down of dates of every visit we have had and 4/5/2018 is the date they finally addressed the issue as I was home this time to insure they listened this time. 6/2/2017, 7/2/2017, 9/22/2017, 11/15/2017, 1/29/2018, 3/22/2018, and 4/5/2018. 9/22/2018 was the first date we brought up our bee problem.
In addition we have twin 2 year olds and we can not let them in our backyard because of this bee issue. This last visit on 4/5/2018 my wife told Truforce to make sure they brought a bee suit and we get our big guy justin and another guy show up with no bed suits and when I asked where their bee suits were because the service rep said they would show up with bee suits ready Justin tells me we have to assess the situation first and then call our boss so I said well you see the swarm of bees what's left to assess we are not liars we have been telling you about this issue for at least 9 months now. Pest control is a cut throat business and there are plenty of companies that will gladly take our money as a business you need to listen to your customers concerns and address them professionally not make them feel inferior because they are not pest control. You as a company should be doing whatever possible to make your customers happy our guess what they will go with another company that will listen and treat them professionally.