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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was at Olive Garden today around 3pm with my family. I think we had a new waiter since there was two helping us out. The experience at first was a little irritating since our servers forgot to bring us straws for the first 6 minutes. We had to ask over three times for straws and peppers and we reminded both of them. We then ordered our food and when they brought it out they explained one of our meals was input incorrectly and we had already been waiting for a good while even though the restaurant wasn't so busy. I asked them to cancel it and to just bring me more soup instead because I didn't want to wait any longer. Five minutes later the manager came out and introduced himself. He apologized and explained that he was embarrassed that someone didn't have a meal while everyone else was eating. He insisted on buying me the meal I had originally ordered. He went above and beyond to turn the experience around and I myself am in the food industry as well and was impressed by how much he cared for our experience. I will definitely come back!
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