This is the most poorly managed Pizza Hut I've ever ordered from. Twice (out of 3 times), my pizza has not been ready at the designated pick-up time. This most recent time, I was told 5 minutes past my pick-up time (while I was waiting inside) that the person who made my pizza forgot one of the toppings. So a new pizza had to be made, adding 10 minutes to my wait. There was no apology verbally offered, only the consolation that I'll be getting the WRONG pizza for free. I also waited for around two minutes to even be acknowledged, and I could hear an alert go off when the door is opened so that workers know a customer is inside. No apology was given for my wait on that either.
Also, they suck at making pizza here. The pizzas look like a drunk person made them, but worse. At least a drunk person would be personally invested in making their own drunk pizza look and taste good.
I will go out of my way to never return to this lpcation again.