I brought my vehicle to a different tint shop 10 years ago. The other day, I noticed the tint was peeling. Fortunately, I still had the receipt for the lifetime warranty, unfortunately the tint shop that installed the film was out of business... So, I brought my car into Eco Tint and they honored the warranty!!! I've used this shop previously on another car and knew they were friendly, knowledgeable and professional but I was really impressed with them happily helping in this situation. Absolutely amazing level of customer service. Special thanks to Jay who helped me, he was super professional and took care of business.