Disregard that last fake review obviously written by the owner or someone who works there. I have never dealt with such terrible service in my entire life. After spending $100 on a pair of boots around Christmas and having them completely and utterly fall apart in a matter of a few weeks, I went back to the store to ask for a refund. The same boots were now on for half off. I was told that they could only do exchanges. I did not want an exchange seeing as the boots were obviously bogus. The girls working there said they'd take the boots and hold on to them until the owner got back to me. So I left my boots there. I called the store several times, I called the owner, I called customer service, I called the manager, I called everyone and haven't once received a call back. It has been well over a month and not one person has returned my call. So I've been walking around in the snow for a month in my running shoes while the store simply ignores me. That is the kind of quality and service you get at Stepps. AVOID AT ALL COSTS!