I had an extremely pleasant experience at this place. I scheduled an appointment through my insurance and they were very welcoming and helpful.
They were very clear with me on that l what to expect, which I appreciated. They tried to fix the two cracks that occurred when a rock hit my windshield, but the crack simply spread. They told me there was a strong possibility it might happen, which I greatly appreciated. The time estimates they gave me were spot on. It was 2 hours for the full window replacement. 1 hour to do the fix and one more hour for it to safely cure.
I did work the entire time in their nice and clean lobby with free WiFi. All in all, it was a very pleasant experience given the situation.
I would definitely recommend them to a friend. :)