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http://www.openvoc.eu/poi#usefulReviews
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  • Mandalay Bay has gone above and beyond to exceed my expectations. I received an email from Ms. Tanner in Guest Relations regarding my recent stay. She expressed her apologies on behalf of the resort, provided a generous partial refund and offered to have me back for a night to make up for my disappointment. Mind you, I didn't ask for anything, just offered up my opinion based on a recent stay. This is the type of Outstanding service Mandalay Bay is known for and the reason I will be back for another amazing visit. Thank you Ms. Tanner and Mandalay Bay!
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