I wouldn't normally write a review for a post office since I kind of gave up on getting great service. I think of it as if I'm going for a root canal - necessary and painful. However, I was in town (from LA) and had to certify mail a few things for work. I walk in and I'm immediately happily greeted. I have to admit I may have looked a little shocked that 1: there was a greeter at a post office and 2: they were actually happy. I notice how clean, spacious everything was and I wasn't rubbing elbows with people trying to send off what I needed to. I was looking for an envelope and the greeter - who wasn't actually a greeter per se but I think an employee stocking up or there to help lost customers - asked if I needed assistance. We ended up chatting up while he helped and it was such a new experience. I didn't wait in line long, sent what I needed to without a hitch, and was on my merry way. I seriously hope that the branch manager or regional manager reads this and gives their employees something special.
I HATE going to the post office because each time I go, I'm treated like a POS, confused human (because I'm so stupid to not know the things that ARENT labeled - sarcasm) and damn near yelled at my bedraggled post people. Which is why a lot of customers don't go the USPS and prefer to go a different postal service.
I wish this location wasn't in a different state - whatever you guys are doing, spread the word! With your customer service, cleanliness, and help USPS may make a comeback!