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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I came here around 9pm on a Saturday with a friend of mine and there was a long wait as expected, but I was thoroughly impressed by the customer service at this location. We weren't expecting to be seated right away since it was a busy night, but the staff came around with appetizers and offered them to people waiting in the foyer. After waiting around 30 minutes, our party of two still weren't seated but we didn't make a fuss about it since we knew it was busy. One of the staff members, i'm not even sure if he was a host or a server, saw that we were still waiting and asked us if had been called yet. We told him no, and he said he would get us a table right away. Shortly after, we were seated. The food itself was as expected of any Jack Astors. I ordered a cocktail that was too strong and sweet for my liking, so after one sip, I left it to the side. Our server was friendly and always came by to check on us. At the end of the dinner when we were about to pay, he asked me if I liked my drink and I told him I didn't but that was because I wasn't too fond of sweet drinks but that it was okay. He insisted that he take it off my bill even after I argued that I would pay for it since I had chosen to order it. We did not expect to be treated with such hospitality so upon leaving, I made a note to give this location a review based on the wonderful customer service I had received.
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