I stayed for three nights mid August. The shuttle came and picked us up at the Calgary airport, but after about an hour and a half wait because when we called to ask about the shuttle, the person on the phone originally told us the shuttle comes every hour. After calling again we found out that you have to request it.
We checked in right at 3 and they didn't have any rooms available for 2 queen beds; just a single queen bed and a pull out couch. To save time we accepted that. We went to the room and it smelled completely of cigarette smoke, and it is a non-smoking hotel. You think that housekeeping would tell the front desk to not give the room away, but they did. So we went down to the front desk to wait another hour for another room. At about 5pm, two hours after the hotel check-in time, we just accepted another room with a queen and couch instead of 2 queens.
The room was very clean which I was happy about, until we came back the next day after housekeeping had "cleaned" the room. They had not replenished our coffee and didn't change the sheets or give us a new ice bucket or towels. Eveyrthing was the same, just made up (the bed) or refolded (the towels). That was a huge disappointment.
Overall, the hotel was very average. For what I paid for the room, I would rather pay 10-20$ extra and maybe get houskeeping that can change sheets and give new towels.