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  • I am surprised to see great reviews for Entourage although four of them are quite old and one is for a "Linda" - not the owner, Glenda. My experience was quite different. I purchased a Groupon for two gel manicures. When I called to book the two appointments I had to leave a voicemail but Glenda never returned my call. So, a week later I texted her and finally got a response and "sorry" for not returning my call. I booked both appointments - one before Thanksgiving and one exactly two weeks later. When I arrived for my first appointment, Glenda was not there. She called to let me know that she was running late. Although she is very slow and seems disorganized she was pleasant enough and I really had no complaints about the end result. When I left I confirmed with her the next appointment in two weeks. However, when I arrived for the second appointment, another person was also waiting for the same time. Glenda seemed confused and told me that I had no appointment. I showed her original text for the time and date she had confirmed and reminded her that I had reconfirmed when I was there the last time. I had driven about 20 miles and I was leaving in two days for vacation so I definitely needed her to honor my scheduled appointment. The previous polish was already peeling off - only lasted about twelve days. Again, the manicure took forever (about one and a half hours), she only put on two coats of gel which didn't look as good, and again it started peeling off in less than two weeks. I have had many gel manicures with other manicurists over the past three years and this was the only one that took over an hour and also the only one that did not last two weeks (others usually last about three weeks.) If I had paid full price it would have also been the most expensive. I definitely would NOT recommend Entourage - there are many other places to get a better gel manicure for less money and with someone who is more organized and professional.
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