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  • The worst reasturant experience I've ever had in Tempe. This was my first and will be my last time here. Let me get the food out of the way. It is a shame they use the word "philly" in front of cheese steaks here. I have had frozen cheesesteaks with more meat and taste. Also, i just got a mailed promo from them 2 days ago, which said $2 beers all day every day. They even have that price posted next to their register. When i ask for one the moody cashier says $2.75. When i bring up the sign right next to her she dismisses it and continues to ring me up. Which brings me to the appalling customer service... Just Wow. The larger guy who initially took my order was decent enough, though I can't help but notice some guy passed out in a booth. The cashier has to wake him up... it is the cook. Not a great start. As i wait for my food two girls come in yelling, im not phased until they walk behind the counter and find out they are employees. The short black haired girl was arguing with one of the male workers for 10 minutes, i could barely hear the football game. I have been here for 3 quarters of a football game and not once have I been acknowledged by the staff except when iwent up for a beer. The dark haired girl was also argumentative with a guest simply asking if the game could be turned on outside. She cut him off thinking he was asking about changing the sound, stating some rehearsed line. Took the poor guy one whole minute to get his question understood. I did not have high expectations for Geno's to start but this place is like a bad movie restaurant. Will never come back and give poor word of mouth unless.acknowledged by the manager. I look forward to writing a poor review in the news publication i represent .
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