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  • I've been to CBW a few times and to be quite honest, it's always been mildly disappointing. The best part about it is the building, which I always get a kick out of. This last time I was there, the service was so bad that I don't think I'll be going again. Our group went there on a Saturday at about 4:00 and it was packed. Since we had 7 people, the hostesses suggested we eat at the open bar table, so that's where we sat, which was our biggest mistake. They seemed to have only 2 servers working the bar area. The only time we saw ours, she was running to get to our table, but we never saw her working any others, so I don't know if she was truly busy or just slacking. She apologized a lot, but service never improved, it was just laughably slow. One of my friends took to ripping up the cardboard coasters out of frustration and hunger, another joked about creating a Yelp account just to review the terrible experience. Our meal took 2 hours and all we got were pizzas, salads, and appetizers. We all had our cards waiting for about 15 minutes by the time our server brought the checks over and we tried to hand them to her immediately, but she ran away while we were calling out "Wait!" and "Here you go!" It took another 10 minutes for her to come back for them. The dining side of the restaurant seemed to be moving just fine, so some blame for our experience probably lies with the hostesses, who encouraged us to take the hightop at the bar rather than wait for them to pull tables together to fit our party. The food varies from fine to good, the portions can be small for some of the specialty items (my friend's crab dumplings app was 4 pieces, one without any crab and was $10), the beer is not very good, expect the Dunkel.
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