I love Waffle House, I really do. Unfortunately in the 3 times I've come to this location, the waffle has been burnt. Today I got a burnt waffle AND my order was wrong. I ordered a waffle and a covered hash browns (covered means with cheese) and I got a waffle that was so obviously dark and burnt and a hash browns with no cheese. I pointed out the no cheese and the waitress was very nice so I didn't send it back. But then I dug into the waffle, I mean, maybe I was wrong and it just looked dark. They wouldn't give me a waffle that was burnt or not up to Waffle House standards would they? And while the great taste was still there, it was so crisp as to be hard. The syrup had to soften it up a little. I looked around at other people's waffles and they were light in color so I imagine they were soft and fluffy in texture. I pointed this out as I paid and the cashier very nicely offered to not charge me but of course I paid for it...I ate the whole thing and it still tasted good, not just the awesome waffles ice come to expect from Waffle House. I don't send stuff back unless it's just horrible, plus you have to wait a long time for the replacement. I just wish this Waffle House could be consistent. It's always a gamble when I come here and I have to go in knowing this and be okay with it.