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  • I want to love this place, I reeeeeally really do. My boyfriend lives in the Optima so when I saw this little cafe open up, with its little patio by the fountains, I had visions of warm evenings with a glass of wine & appetizers or grabbing a late night latte or cup of gelato. They even have a small market with a little produce, some personal products...even pet supplies! On paper, this place sounds awesome. However, Divine continues to disappoint me, my boyfriend & our friends...even though we all CONTINUE to give them chance after chance after chance. Sad face. I have worked in different restaurants for over five years. I understand a little of what it takes to make an establishment work. Customer service is HUGE. It is obvious to me that this place has no real management & barely any training for any of their staff. The service is so terrible. No one seems to know what they are doing. The employees are usually friendly, but totally, utterly clueless. Actually had to grab a bag of cat food this morning...apparently $18 for a small bag of food, according to the cashier. When we reconsidered (obviously), she said, "Ohhhh wait, well...how 'bout $6.50?" WHAT? This is not the first time prices have been negotiated for something from their market. I have waited for a turkey sandwich for over half an hour. We waited for a pizza for an hour+...& while a man who I assume maybe was the owner? came out to apologize a few times, that was all he did. He seemed totally frazzled & out of it. They had three other tables in the restaurant at that time - COME ON. Most of the time they seem to be out of at least half of what is on their menu. I'm 99% sure their "soup" is canned Campbell's. Their hours vary...I think depending on when (or maybe if) someone decides to show up. We went by & thought they had finally closed up for good...but the next night it was open with someone playing live music? So confusing. I keep going back because their food isn't bad, once you get it. & they have an awesome selection of teas & a pretty nice wine list. & it is just so gosh darn convenient! I hate to be so negative about a place that has sooo much potential, but seriously. They need to get their shit together. I think their concept is a great idea, but Divine is just falling SO far short.
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