We've eaten here several times...we love theSBG burger and patty melt. Food has always been great. We didn't have the best experience last night. Yes, it was a Saturday, but we were there on the early side of the rush. They need to have more servers during peak time. Our drink order was wrong and she didn't offer to correct it, we had to ask for water three times, the food took twice as long as usual and the server never checked with us during the wait to see if we needed anything. And we got the wrong bill. We will not return on a weekend again unless its mid afternoon!