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  • I've been using My Computer Works for a number of years now, so obviously I've been a fan. However, I pay for Executive service which is supposed to guarantee a call back within 30 minutes. Two of the last three times I've called, it has taken over 2 hours to get a call back. I do get a free month of service added to my contract, but I want the service I was promised. I think they're either getting too busy, or they're going down the tubes. Let's hope they're busy and that they correct the major service issue! Gary
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