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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I has a not so great experience however the staff made sure my concerns were addressed and this attention to detail and consumers is over and above what I expected. Thanks guys for your hard work. Below is my previous review which they have taken the time and made the effort to correct . Having purchased the full wash I do not expect to have to ask the attendant to lower windows to remove spots at window edges. Upon returning home I needed to get a cloth and remove water spots and dirt from around door handles, dirt from inside doors and fuel door, trunk and hood edges and mirrors where it was clearly visible. Neither do I expect to have to vacuum the area next to, under and behind seats or seat tracks or under floor mats and in the carpeted rear deck and trunk area or around moldings on the interior. Paying full price the expectation was for the whole job. The dusting job was similarly disappointing with dust around registers, controls and virtually any surface that was not easy to reach. The clue might have been when I got in and had to start picking up bits and pieces of dirt, hair, gravel and a french fry or two and dusting further while the attendant got the egregious spots I initially noticed and then stood by. Stains in the finish were not removed with the treatments used. The assumption by their glass repair person that services would be covered was also false. On the good side at least this group did not damage the finish, everybody was friendly unfortunately I am still looking for a facility that will do as good a job as i can in the same time. I purposely did not use the online coupon as I hoped for the several dollars I would get a job done as advertised and avoid issues some other reviewers have experienced with attitudes when presenting coupons. I am sure returning and pointing out the issues that everything would have been rectified but I already spent the time and money and they had their one chance and even got tipped.
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