At 11 am today I tried to make a company reservation for 12 noon at Social at Bakery Square for 8 people, and the manager told me he needed a credit card to hold the spot. If we don't show, MY credit card will be charged $50.
Our company is literally located two doors down from the restaurant, and we have had several lunches here in the past.. We never broke a reservation!
Plus, It's the coldest day of the year, I doubt we would HAVE BEEN A no show in one hour. Bad customer service.
Also, people coming from work have a limited amount of time and reservations would help us make the most of our time.
The workers are kind of rude too!
They even took one of our chairs and put it at another table...before we could get an answer out...they just took it. Tip: buy more chairs.
I have never experienced this at a restaurant before. I've been to high class restaurants and middle of the road restaurants but none ever treated us so bad.
I will never eat there again.
You may want to because the food is pretty good...just don't expect to be accommodated. SMH