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  • Okay, this place was just horrid. I stayed here twice. Once on the casual traveler's floor and once up on the executive floor. Both times I was much less than thrilled. So let's look at my 4 important features of a good hotel, clean, good bed, location, and breakfast. First let's talk about clean. I was willing to forgive the construction in the lobby, but the chipped doors, rusty mini-fridge door, and old Subway napkins on the desk was just too much! And then I went and dropped a my cellphone on the floor by the bed and YIKES it was nasty between the bed and end table. Second the bed. It was lumpy and sagging in the middle. This was in the remodeled rooms! I did not sleep well at this hotel during either of my stays. Location was okay. It wasn't near the office I was working at, but it was only a short walk to the underground and then a good 10 minutes walking under the city to where I needed to be. The access to the underground was a life saver when I was there in February. Breakfast was non-existent. I went up to the executive level and there was no breakfast goodies what-so-ever and the restaurant in the hotel was overpriced, had poor service, and was not all that great. All in all it was a miserable experience. To their credit they tried to make things right, but it just wasn't going to happen. Try Le Crystal or the Hilton Bonaventure instead.
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