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http://www.openvoc.eu/poi#funnyReviews
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  • I can't say this was my favorite hotel experience. My room key died twice a day and had to be reprogrammed- and I was certain to keep it far away from my cell phone and any other cards. It wouldn't have been so bad if the elevators were closer to my room but they weren't. The location of the hotel was great but I wasn't impressed with guest services over all- not the actual guest services booth but the overall mentality of the hotel itself. When I did let the agent know that my keys has died a 4th time she just said it's probably something I am doing. Poor customer service. I was really excited to stay here because it's a legend- and I'm sorry to say that my experience just didn't live up to expectations. If you have an older hotel/casino I would think you'd really shoot for a great customer experience.
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