My ac went out in my car and I drive a 2010 Ford Fusion sport. I have a warranty on it so the ac was covered with a deductible. Dropped it off at 8:50 and was ready by noon. The service guy was very nice and gave me recommendations and when I decided to not do some of them he was very polite and not pushy at all. Very happy with my car now that the ac works :) and service was great.