Came in for breakfast in drive thru. Didn't have a crazy order. (2 bagels with cream cheese toasted and 1 Med. iced hazelnut coffee). Showed up to the window. And they were going to ring us up for a dozen of donut holes. Hmm.. then she said that they forgot to enter in our order and I repeated it to her. She then gave me a new total to pay for and was asking for payment (as she was HOLDING MY CARD IN HER HAND lol). That's not even the best part. Once all said and done we opened our bagels and we both got this...(see photo). Yeah, definitely not going back to this location again.