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  • if I could give this place -10 i would... here is the deal... we live not far from here, so me first, went a few years ago, so this isn't want this is about. husband went about a year ago. he injured himself. gave him an Rx for advil and was sent on his way. (Turns out, he actually had a torn muscle, and needed extensive PT and was in so much pain, etc...) This morning is when it all comes to a head... my daughter had this "pimple' on her chin that felt like someone punched her in the jaw she said. So i looked at it, thought it might be an ingrown hair so i did 'surgery' on it... for lack of a better phrase. used tweezers, a sanitized stick pin and got the 'ingrown hair" out (although did not find a hair)... So my daughter wakes up this morning, her whole chin is swollen. She is a Navy Veteran, served in war and everything. She is NOT a complainer. The doc came in and didn't even look at her for more than 2 minutes. It was a female doc and didn't introduce herself. Did not put gloves on and examine it, just basically looked at her, and gave her an Rx for antibiotics told her to not squeeze it and said that if it wasn't better in a couple of days to go to the E.R.. Say whaa?? as the day goes on, my daughters face becomes more and more swollen. More and more red, just doesn't look right.... i said, "honey, I need to look at that" i barely put any pressure on that, and a bunch of green puss (yes tmi) comes out. it did not take much pressure for me to get a bunch of infection out. i contacted a friend who is a PAC... She said I did the right thing and that daughter needs to see a doc soon and keep taking the antibitoics. So that is what we are doing, she is making an appointment at the VA and will continue to take the antibiotics as prescribed. This actually looks like some sort of bite! i am outraged at this place for not inspecting this further! This young woman is NOT a complainer, and deserved an exam. i mean I just barely touched it and stuff came oozing out! wtf is that? shouldn't the DOCTOR have done that? so after my experience, my husbands experience, and no my daughters experience... we will drive further to get quality care! STAY AWAY FROM HERE! Scottsdale Osborn is not too much further, and there is another urgent care up the street about 52nd st and Thomas Rd. please, do not waste your time and money.
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