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| - My husband and I decided to try this place because we love Filipino food (his mother is Filipina) and I saw the reviews on Yelp which led me to think I needed to check this place out for myself, as there are many mixed reviews.
When you walk in, you are hit with a wonderful food smell. They were cooking Lechon in the back, and even brought out a couple trays while we were looking around. Many of the reviews stated that the lechon is $8.50 but today it is now $11.95 for a pound (with no sides or rice)! I know pork prices are going up, but this seemed pretty pricey. I urged my husband to "treat yoself" and get it, as it looked from the trays to be fresh and delicious. For myself, I ordered the pansit as this is one of my favorites. They have a very limited menu from the kitchen if you are ordering fresh. There is, however, 3 fridges stocked with containers of Filipino favorites, all for $6.95 apiece (also way higher than the Filipino food I've had in the past at other establishments).
We also ordered the halo-halo and asked that it not be made until we were done eating. The woman seemed to misunderstand so we had to explain it to her several times.
Well, the pansit came out right away, like in 5 minutes. It has a savory flavor (if I would guess, I would say they use beef or pork stock to cook the noodles as it had a meaty flavor, and not greasy at all, which is a problem I've had with many restaurants that make this dish. The add-ins are limited: cabbage, onions, carrots and a few pieces of pork. I was a little disappointed that they did not put shredded chicken, sausage and shrimp in there, as that is my favorite way of having it, and the way my mother-in law makes it. Overall, I would say I would order the pansit again. You get a full to-go container of food for $6.95. I tasted the lechon and it was tender and flavorful. They give you a little container of sauce to go with it, but IMO it was not needed. The skin was crunchy and it was enough for two people to share.
I walked up to the counter to ask for 2 cups of water and the woman saw me from the back, and ignored me. She finally came up front to answer the phone, which I stood and watched her talk on the phone, taking an order. Finally she then took the halo-halo cup we ordered and took it to the back, thinking we were ready for it to be prepared. I watched as a man in the back started making it, when all i wanted was some water. After all that, she said they didn't have water! I saw cups on the shelf behind her so I knew she was just scamming to get us to buy drinks, which we had to do because we were thirsty after eating. We ended up buying two water bottles, puto and some pan de sol that was still warm. We still had not received the lechon after about 10-15 minutes so we also asked when that would be brought out. The woman looked confused and asked if we ordered the lechon. We were like, YESSSS,,about 15 minutes ago! She kept asking if we ordered it and paid for it, when she had the ticket from the order we made, and it was only 15 minutes ago we ordered only TWO items from the kitchen! She finally brought it out 5 more minutes later. Not happy about that.
I knew it was coming, but she brought out the halo-halo as we were still eating and so we had to start eating it before it melted. We wound up just taking the rest of our food home, as we had our desert before we were done.
Overall, I think the food we ordered was pretty good. The customer service leaves a little to be desired. No one was rude to us, as some previous posters have said, but it seems like the owners have trouble understanding requests and orders from English speakers (not sure if this is a problem for Tagalog speakers as well).
I think we will come back to try the heat and serve portions in the fridge (the ingredients are listed on the label, which I found to be a HUGE plus, because sometimes I have no idea what is in Filipino dishes), and order more halo-halo. The halo-halo was unsweetened, as one poster mentioned. However, not only did it have the beans and jellies that are normally in the dessert, but also plantains, vanilla and ube ice cream AND flan. Not a lot of places I've been to in Phoenix put all of those in their halo-halo. I liked it even though it was not sweetened. Made me want to walk over to Lee Lee's and buy some ube ice cream. I love that stuff!
So, give this place a try for yourself. Don't let others' reviews dissuade you from trying something new. I am glad I tried it and love to support small businesses over corporations. Next time I will know what to expect, and probably bring our own drinks lol!
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