This location suffers from the same challenges that other David's TEA's face- it is tough for 2-3 employees to manage giving samples, handling dozens of tins, managing the cash, and actually serving tea!
If you can get beyond the fact that what takes Starbucks one minute takes three here, you are in for a pleasant surprise.
The people who work here are exceptional. The employees and whoever had the foresight to hire them deserve a lot of credit. They are as quick as they can be given all the possibilities, and they are kind.
The tea is also great. Occasionally, some teas smell better than they taste (any tea with chocolate is this way for me). However, they definitely have something to suit your taste.
Located near Chipotle just north of Yonge-Dundas Square, this location is easy to find.