I recently wanted a simple job: a oil painting to be matted and placed in an IKEA frame. 2 other framing shops said it'd cost $150 to do it, and I was actually on my way to one. But since Syllogy was on the way, I decided to drop by and get a quote. The lovely lady in charge explained that an oil painting could not be framed under glass since oil needs to breathe. Which the other shops had failed to explain, and probably would have cost me in the long run, as mildew would have developed.
I then went with a full framing job by her, at a very reasonable price. A week later, I dropped by on request and she suggested a different frame, since it always appears different once the painting is stretched. This shows a level of service and respect for the customer. She simply could have completed the job but I really appreciate her going the extra mile for the customer. When the job was delivered, the work was immaculate. It's now my favorite framing shop and I highly recommend it to anyone else in Toronto.