After reading reviews and my personal experience I am scared to go through my lease till October. They took over my old property management and gave me 2 days notice. When I tried to set up autopay I couldnt find my property. WHen I told Sheree she said she would add it. She never did - a few days later I receive a certified letter for rent not paid with late fees. I contacted Sheree with my frustration and the customer service and insinuations were ridiculous- implied it was my responsibility to get rent to her, autopay was a convenience, and implied eviction. I was not late once in 2.5 years with rent from previous company and now since she clearly wont or cant add my property to autopay I will drive Monday 40 min to Mesa to deliver rent. If this is a sign of the customer service to come when I need repairs I am very nervous. I would like my owner to be aware but they won't provide his name. I would not rent a home under this management company.
I also just saw Sheree's defensive post responding to another tenant's review. She is very defensive and insulting in her response there as well as with me on email. ZERO customer service from this lady. I have never been late in rent, zero complaints. My home is treated as my own as far as condition and I will be sure to not rent a home under this company in the future.