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| - The pizza's here are OK - pretty good, but nothing special. They are the pizza's that we've come to expect at pretty much every pizza place with a wood burning brick oven over the last 20 years or so. We expect quality ingredients, fresh arugula toppings, etc. So they are not re-inventing anything here. The menu is very small, with limited selection of toppings and combos. Two pizzas and no drinks for two (we got btl at bar before we sat down) was $50; which is fine, but i definitely wasn't 'wowed' by the pizza. In fact, I've had much better, and for less. I've also paid more - so price wise, this was in the middle, although maybe slightly above average.
This would have a 3 star - A-OK rating from me rather than the 2 star 'meh- i've had better' rating - if it wasn't for the deplorable, disinterested service.
We had great bottle service at the associated bar/waiting area next door. Unfortunately, the same friendly and attentive service didn't carry over to the dining room. If they had truly great service, they could bump this rating up to a 4 - as in 'I'm a fan' - but they'd have to get an entire new staff probably to pull that off.
The hostess did not seat us, but rather pointed to a table for us as we walked in and she walked away. The waiter never engaged us other than to say 'have you decided" , shortly after we sat down. We had - so we ordered. But a simple courtesy greeting such as 'hello' or 'good evening' would have been both appreciated and socially appropriate. Our pizza's arrived, and we ate them, with no question of if we needed anything else. The hostess later came by to check on us (not our waiter), and asked how everything tasted. I commented that it tasted like pizza - which it did. Like every other pizza that I've had at any decent restaurant over the last 20 years. Which is to say - it's very good - just not mind blowing.
Our waiter later returned when we were done eating and cleared our plates and asked about dessert. We indicated interest, and he brought a menu. The hostess momentarily followed with our check with an offer to 'take it as soon as we're ready'. I'm not sure if they just have really bad communication between the staff, or if she was unable to notice the fact that we were looking at the dessert menu or what her problem was - but it was extremely rude to present the check at that time. We were still drinking our wine, and looking at the dessert menu.
The prices are more than other similar pizza places, but only by $2-$3 per pizza - no big deal. Sp overall- if it weren't for the disinterested and abrasive service, I'd be back if in the area, although I wouldn't go out of my way for it. However, given that one of the reasons I go out, is to be waited on; this isn't a place I would choose. If i were in the area, I might consider for carry-out; but I suspect there are other places within a few blocks with similar/equal quality pizza - perhaps better. I'm looking forward to checking them out over the next few days.
Hopefully, we can get better service than the 'panera bread-esque' type service we received here. if they had it set up as counter service rather than table service, I likely wouldn't have thought twice about the service. But since it is set up like table service, and they only offer 'counter service' - it's a quite disappointing. It didn't take any detective work at all to see that no one in the place was getting full service, and that the staff had clearly not been hired or trained to provide such service.
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