We try to regularly support the restaurants in the DC Ranch Marketplace complex and have been to this Jalepeno Inferno a few times. Each time it is the same situation:
4-5 stars for the food as there are a few dishes we really enjoy.
1 star for the service.
Every time we go the place seems to be understaffed. As is the norm, we had dinner tonight and it took 5 minutes or more to be acknowledged by a server. After ordering it easily took 25 minutes plus to get our meal and the restaurant was only 1/3 full. Then, it comes time to pay the bill and the server disappears again. Finally got the check and she hightailed it away before I could give her my credit card. I finally had to take my credit card and check to the hostess in an attempt to pay. The hostess noticed the wait and apologized by saying "I see the rest of your party left and you have been waiting a while to find your server." Unfortunately the poor service is the norm for this place (as the other reviews seem to attest).
This will be our last trip to Jalepeno Inferno.