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  • Went shopping here late Friday night...as in 9 PM. This store has always attracted me for some reason.....maybe because it seems like a piece of history or something. There aren't too many upscale department stores left in mid-town Phoenix anymore. In fact none that I can even think of. It's great not having to drive out to the 'burbs somewhere to go shopping at a nice department store. I'm glad this store has survived. Like I said, I went shopping late Friday night so there weren't a whole lot of people in the store so it was VERY relaxing to shop and browse. I decided to get a Macy's credit card and approached a service desk. Literally within 2 minutes I had an account and was ready to go. I know it's the age of technology but getting a credit account at 9:15 on a Friday night in two minutes is pretty cool. Did some more shopping....I mean I had a 20% discount now with the new credit card (discount good for two days once you've opened an account). Got some pretty good deals on the clearance racks. And yes, it's pricey...but it's Macy's. Who doesn't expect to pay more at a department store? TJ Maxx and Marshalls are great options to find discounted clothing....but some of the deals on the Macy's clearance racks were just as good. There were several reviews of this location criticizing the slow service. Didn't get that at all. Granted they weren't busy but the staff was all exceptionally nice and pleasant. Someone was always asking if I needed help, and yes, that can sometimes get annoying but they did it in such a pleasant manner that it wasn't bothersome. They were just trying to do their job. One employee was exceptionally nice. He saw that I had just opened a new credit account and went out of his way to welcome me to the Macy's 'family.' It's stuff like that makes paying extra sometimes worth it. Bought a few items and was out by 9:40 or so. Great 'old store' feeling, great service, great deals on the clearance racks. What more could you want?
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