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  • I came in very excited and it was my first time at this location. Every other location has been excellent. I don't know if it was just the employees working today or if it was the restaurant as a whole. But this has been by far the worst experience. I have never seen such lack of customer service in my life. First of all it was very very messy and sloppy. The first employee in the line was slopping everything into the bowl. I specifically asked for half and half beans in my salad and she proceeded to ignore and only give me pinto. Then the second employee in the line disregarded the fact that I asked for red salsa and she decided to put green instead. I then, told her that I asked for red not green and she said "oh sorry" and didn't even offer to remake it. When I asked for cheese i pointed to the yellow shredded cheese but she put the crumbled cheese instead. Which might I add, was on the complete other side of what I pointed to. Then finally when I asked for queso I had to ask her multiple times to put more. I would be completely fine with paying extra for a little more queso. The employees were rude by ignoring my requests and acting bothered by them. I am not one for confrontation and know that they are young and are gonna mess up, but this was just too much. I will not be returning to this location.
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