First let me start by saying that this place is very nice and super clean.
My issue is, I called and set up an appointment to get my cat declawed. The receptionist on the phone asked if my cat was already spayed and I said yes. She set my appointment for later in the week. I show up, fill out my paperwork, they take my money and a few minutes later I'm called up to the desk and say they will not declaw my cat. They said since the cat is already spayed they wouldn't do it. The receptionist seemed very new and didn't know what was happening when I asking her question.
I felt like I wasted a whole hour and a half of my morning just to be turned down. I really wish the receptionist would have told me prior.