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| - I have no idea how there can be this many reviews with all these stars. This place was clean, attractive, and the employees were nice, but that's where "nice" stops.
I get that having to fit pregnant chicks months in advance proves quite a challenge, but they failed in so many ways. They ordered my dress SUPER huge and then tried to slap me with an almost $200 alteration fee when I went in to be fitted. On a bridesmaid dress. That I'll wear once.
They had quoted me at $45 for the fitting when I first scheduled it, and with the location of their store being convenient, I didn't worry too much about it. I did manage to argue them down to $80, which was still way too much for what needed to be done, but I was running out of time, so I just dealt with it.
I go in a couple weeks later for the "last fitting" which just means, "here to pick up the dress" because their alteration chick wasn't even there and the wedding is tomorrow. It's horrible. It is still gigantic, it bags off my boobs, and the sleeves fall down. The owner's solution? Fabric tape for the sleeves and driving to Scottsdale to find the alteration lady so she can see IF she can fix it in time. Uh no.
If it were just me having these issues, I'd get it. Projecting what a seven month pregnant lady will fit in four months beforehand, is a pickle, sure. But all six of the other bridesmaids had the same issues (minus the baby belly). Walked into giant alteration bills after being promised it was "only $45" and their dresses still didn't fit. Seriously? If you're charging that much, those dresses should fit like a friggin glove.
When I got married, the store I picked to get all my dresses, the alterations were included, and were AMAZING. We didn't have to sit there for 45 minutes after our scheduled time to finally get someone's attention like at this place. You got fitted at your scheduled time. Period. Not here though.
I feel like the girls who run this place are confused as all hell and have never done a wedding before. It was so chaotic, I have no idea how they haven't had rocks thrown through their windows from brides at their wits end.
I watched them fit a bride at my fitting and she had this simple little sheathe dress with absolutely no structure to it. Any alterations on that bad boy would be easy peasy. But they quoted her over $500 for it!! I almost passed out for the bride! Poor thing never batted an eye though, and just paid it.
If you're getting married, do your research. Don't just pick the first place you come across because "their dresses are pretty." Any store you go to can order your dress. Ask questions. Don't just take the crap they shovel, because they will pull whatever they can in the wedding "biz."
Oh and the lady who altered my dress? She broke the zipper when she moved it. So what I'm going to do for the wedding TOMORROW, I have no clue.
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