I found the office to be quite lovely, up-to-date and "new." The staff, all the way from the front desk to the hygienist to Dr. Vander Schaaf to be very personable and friendly. My teeth are very sensitive and I was quite nervous for my first in office teeth whitening. My teeth really hurt after whitening with over-the-counter that I get at the store, and was therefore pleasantly surprised at how painless it was. Be prepared for it to take two hours, but well worth the time spent. Very reasonably priced and just a lovely staff. Would definitely recommend this office.