Terrible. They came in a day earlier than the agreed day, forcing me to rush pack. They also came late.
During pick-up: unprofessional service. The two guys weren't even properly dressed. One guy was wearing sweat pants that kept on sagging, revealing his unholy butt crack. They say first flight of stairs is "free" but really, anything about 10 steps is $70 dollars. And they know that most second floors are above ten steps! They also use excessive amounts of tape that they charge you for. They will take down your furniture with you, but they won't know what the hell they are doing! One guy just ripped a leg of my desk. They also left trash in my apartment expecting me to throw it away. The guy even asked to use my bathroom.
Upon arrival: my boxes were wet. They are supposed to rebuild any furniture they take down. When they were done moving, the guy said "well thats it" And I basically asked him to rebuild the furniture their colleagues took down. And then he just kept on complaining as if I'm making him do something he wasn't obliged to do. Don't they talk among themselves?
Stay away from these guys. Horrible. This is the first time I had to ever use a shipper and now I know to do careful research. If I had even only seen the Yelp reviews, I would NOT have gone with them!