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| - There are many places to get take-out/delivery in the East Valley. There are only a handful that I use consistently....and this place is now one of them! When I am hungry...I am H-ANGRY....and for this reason, when I order delivery, I expect fast, hot food that tastes great and can satiate the animal in my gut before I smash the fridge!
We have ordered from Zella's multiple times. Each time, the food was delivered quickly and came to our door hot, which on its own, definitely isn't worth 5 stars because these are things you expect from a delivery place, especially when you live a mile away.
What sets Zella's apart is the quality of the food. We have ordered multiple items and below is a breakdown:
Baked Fries: ORDER THESE! It doesn't matter what kind...all are MIND NUMBINGLY GOOD. We have tried several and they come SUPER hot, and covered in sauce/toppings/cheese etc. This place has some magical way of baking the fries so that most of the fries are CRISPY.....EVEN WITH ALL THE CRAZY TOPPINGS!!! This being said...if you are on a diet, STILL ORDER THESE. You can do an extra mile or ten on the treadmill the next day and it is WORTH IT.
Wings: Boneless or bone-in? Either. The bone-in come NOT breaded, just crispy and not swimming in sauce. The hot buffalo sauce might be from out of a bottle (I honestly don't know), but who cares! The wings are not swimming in it and are not those gross, fatty, grisly kind that some places serve. The boneless wings are breaded but actually contain meat, and not just breaded grisle. What's more: despite being sauced, the breading is still crispy and the wings are hot! Crazy!
TOASTED SUBS: I put that in caps because they are AMAZING. They aren't the run-though-a-toaster kind that some places offer. They are buttered and Panini pressed or something.....again, I am not sure quite how it is done, but they come hot, crusty, buttery, and AMAZING. Full disclosure: I even tried the veggie one. AND IT BLEW MY MIND. A sub without meat!? Being amazing?! Yes. Somehow....even their veggie toasted sub is amazing.
Pizza: Their pizza is pretty good. To be honest, we have not tried many of the options available but it did come hot, not too saucy and the crust was crispy. Great pizza is easy to find here in Gilbert and Zella's is definitely better than mediocre. They offer choices for crust flavorings, which seems to be the standard now for pizza places. What stands out is the price. It is way better pizza than what they charge so if you have a bunch of hungry kids or pizza party or something, you are better off getting this instead of the Diabetes-inducing-garbage other chains out there call pizza.....and at least you can enjoy it as an adult.
Burger: Oddly....it was REALLY good (which you do not expect from a pizza/cheesesteak place). The patties are not exactly chargrilled (like on a home grill) but they are juicy. They remind me of a bigger version of a fast food patty (which, if you are like me, you know you LOVE....deep down inside....but pretend not to!). They are not overly huge but not tiny either and it comes with 2 patties already. The best part: YOU CAN ADD EXTRA PATTIES!!!! So for instance....IF I want to, I can have my own burger-food-challenge every night in the comfort of my own home....and do it in my underwear!!! The only downside is that the burger toppings appeared to be the same toppings they use on the pizza, but honestly...can you blame them!? And it is not like my burger was any less awesome because of it.
FRIED PICKLES: Personally, I prefer the coins to the spears (most people do, for those that know what I am talking about!). That being stated, let me ask you.....Have you ever had a BAD fried pickle?? I thought not. And you won't find a bad one here.
Customer Service: I say it in every review I write: good food is easy to find but good customer service is rare. This place shines. If they goof up your order, they are apologetic and do everything in their power to make it right, trust me, I know. No matter how good food is, no place is worth ordering from if they treat you like garbage. This place does an amazing job of making its customers feel important and valued.
OVERALL: Delivery was fast and food came hot. The price is extremely fair for how good the food is. Customer service is exceptional, though that is not to say there have not been a few bumps in our order history, but they have been resolved straight away. All food we have ordered has been exceptional and better than what they charge for it.
BOTTOM LINE: It has something for everyone. The potential to create a GIANT burger will appease the meat lovers. Vegetarians can love the veggie options (which are ACTUALLY YUMMY!). Pizza lovers will enjoy the ability to create a delicious pizza that doesn't taste like plastic and NOT break the bank. Those of you on a diet....you shout STOP dieting and just eat at this place anyway.
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