Husband was gone for a long while (military) and he always takes care of the pool, long story short our pool and Jacuzzi started turning green so I freaked out and called Marie first impressions are everything and boy was she a sweetheart she passed my name and number on to Tim who was at my house within the next hour! He diagnosed the issue gave me price ranges and offered to walk me through a few things that needed to be done AFTER I resolved the initial issue... all I can say is amazing customer service and some honest and professional people working for this company! Wish I could give them more then 5 stars! Thank you Tim and Marie