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| - If you want to be treated with disrespect by their front desk, then it's on you. I picked Dr. Jianu to be my primary doctor and she is great. The problem is, their people in the front who takes calls especially the one named Mayesha. She is very discourteous when talking on the phone. I called and asked them to send in a lab work order to LabCorp and she send it to QuestDiagnostics. So after an hour wait inside Labcorp, my name got called only to find out that they don't have any order faxed, so i called their clinic and I was met with ' I sent it to quest because that's what i heard' in a very rude voice. I said that i never asked for it to be sent to quest and she proceed to tell me that 'i know what i heard' and said goodbye. I went back inside Labcorp and told the front that they are sending the order now but all they get is an 'error' so i called again but this time, i get directed to a beeping sound like if you dialed a fax number through your phone. So, frustrated, i called about 8 times before i got thru and again, no sorry or not even try to accomodate me that day(they draw blood in their clinic too), reason being, i have to have an appointment. I wasted over 4 hours for nothing. I cancelled all my appointments with this clinic and will be finding another doctor. Doctor Jianu is a very good doctor, i just wish, she have a better employees.
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