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  • I along with a couple friends thought we would try this restaurant back in March. Fortunately the wait during a busy weekend was not to bad, about fifteen minutes. Once we were seated the waiter approached the table and promptly asked if we wold like to order anything to drink. We chose not to order any alcohol and simply ordered waters and soft drinks. It was very obvious from the waiters demeanor that since we did not order any alcohol this was going a low ticket table and assumed his tip would reflect that. Never assume! The burgers were about average, good but nothing to rave about. The little things are what made the difference. When our burgers were brought to the table they came in stages, not all together. Once we received the burgers it took about ten additional minutes for the fries to arrive. Why is the table not served together? Toward the end of the meal one of my friends finished his burger before the rest of us. His plate was clear while we were still eating. Is this common practice to start clearing the table before all the patrons are still eating. It made us feel as though they were trying to push us out the door quickly so they can get the next party seated asap. Maybe they were going to order alcohol to jack up the tab. Overall, our expectations were much higher and under delivered from a Gordon Ramsay establishment. I've eaten at Chef Ramsay's restaurant in London a few times and always received exceptional service. I know you can't really compare fine dinning to burgers but some sort of consistency would be great.
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