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| - Note: this is a review for their brunch -- i have never tried this place for dinner.
i'll probably never come here for brunch again.
I understand that brunch places in the city are crowded, but the system is really a little ridiculous. I live next door to this place, and knowing that the there's often a long wait, i thought i would come and put my name down then go back home wait for my table then come back. It wouldn't take me more than 3 minutes to walk over. But obviously it's too much to expect a phone call when your table is ready, because they just don't do that here (unlike every other popular restaurant in the city -- i.e. electric mud, la carnita, ect). All they suggest is for you to grab a drink at the bar while you wait for your table. The bar, however, is also full: so grab a coffee and stand around to wait for your table that will be ready in around an hour.
In other words, you can't go sit down at the starbucks or balzaks around the corner because if you miss your table the wait starts over. Just stand there, wait, and be patient.
On top of it all, their patio ONLY features 4 person communal tables. That's to say that if you are 4 people and have your dog with you (which you will tie up to the outside of the fence next to your table while you eat) you have to wait and HOPE that 2 of the pairs at the same table finish at the same time. If only one pair finishes, they'll put in another pair, and you'll have to keep waiting. In other words, you'll probably have to wait all day just to get a 4 person table outside.
It's worth noting that I have been to this place twice from brunch. Both times the food was above average (deserving of about 4 stars) and the people working their were reasonably nice -- that's why they still get 2 stars. That said, i have little patience for places that know very little about being hospitable or accommodating in any way to their clients, so i'll never come back.
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