Chad, his family, and staff are amazing! I have recommended Charlie's to all my friends with dogs. My little guy comes back happy, tired (from all the play), and he even moops for a few days after because he misses the place. They follow the oddest directions for charing for my dog to perfection. I have even called to check in on him and a very detailed account of his day. I have tired most of the Madison doggie "spas" and they don't compare and quality and value.
Please don't be deterred by going to Belleville, it is only a few minutes off of 151 from Verona. You will love it. They also have great hours.