Called in to see if there are openings for an oil change. They said that they are pretty much open, so I said "great let me get for an appointment in 15 mins", then I was told that it wasn't needed. So I get there and now there were 3 people ahead of me and it would take more than 2 hours to get a simple oil change done. Went to Walmart and got it done in an hour. It seems that this happens all the time at any Fletcher's.