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  • Ecoguard has been our Pest Control Company since we moved to AZ almost three years ago. We have them come out every six weeks to spray inside and outside and lay new sticky traps. The technicians are terrific, professional, and respectful. I completely understand there are scorpions pretty much everywhere here in AZ. Anything outside, I know it's to be expected. Now a scorpion inside my house is a totally different story. This is the primary reason why we have Ecoguard. Our home is newly built and we've had a few outside but until today, didn't have any inside. When you do preventive work, you expect the company you are working with to work with you and you can relax and know that there's a less likely chance to have one inside. Today, our daughter found a fairly good sized one in our family room. I'm pretty upset that after all these applications, we have one INSIDE. (They sprayed last week by the way). We requested to have someone come out and respray on Saturday because it was already 4:30 on Friday and we didn't expect anyone to be available. We were told no. Monday would be the earliest. (They work Saturdays.) The appointments run generally a half hour. So as a loyal customer, having found a scorpion INSIDE, you're telling us you can't come out until Monday? It may not be a big deal to some people but for me, the trust and reassurances that we've been given all these months is no longer valid. Am I freaked out about having a scorpion INSIDE my house, definitely. Do I wish they had the urgency that I have to spray and kill any possibility of a scorpion INSIDE, definitely. Am I disappointed, most definitely.
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