I've never had a worse service than Forno Cultura. I came here on a rainy sunday morning. There was barely any line. I ordered tortila sandwich, $5 pastry box, polpette & arancini. They forgot to give me the polpette & arancini. When I called and asked them regarding their mistake, there wasn't a single sorry. They basically said that I could come back to get a refund or get the polpette & arancini. Not a single sorry for being an inconvenience even though they're in the hospitality business. On another day, I would just be a bit pissed that they make me come back again for their mistake without a single remorse. But that day, I had to go to the airport for a flight out of town. If there is a next time, I will make sure to double check everything before I leave the place because of how incompetent these people are. #EuropeanCafe #KingWestPrice #ChinatownAttitude